DeepDive is operated by The DNA Diet Club, PLLC. Your privacy matters to us. This policy explains what data we collect and how we handle it.
Information We Collect
Account Information
When you create an account or subscribe to premium features, we collect your email address and payment information. Payment processing is handled securely by Stripe, Inc. We do not store your credit card numbers on our servers.
Journal Entries
If you use the journaling feature, your entries are stored to provide you with a continuous journaling experience. Journal entries are personal and private.
AI Coach Conversations
Interactions with the AI Transformation Coach are processed to generate responses. Conversations may be sent to third-party AI service providers (such as Anthropic or OpenAI) to generate responses. These providers have their own privacy policies governing data handling.
Usage Data
We may collect anonymous usage analytics such as pages visited, features used, and session duration to improve the app experience.
How We Use Your Information
We use your information to:
Provide and maintain the DeepDive service. Process your subscription payments through Stripe. Generate AI coaching responses. Improve our app and user experience. Communicate with you about your account or important service updates.
Data Sharing
We do not sell your personal information.
We may share data with:
Stripe, Inc. — for payment processing.
AI service providers (e.g., Anthropic, OpenAI) — for generating coach responses.
Law enforcement — only if required by law, subpoena, or court order.
Data Security
We implement reasonable security measures to protect your information, including HTTPS/SSL encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention & Deletion
You may request deletion of your account and associated data at any time by contacting us at the email address below. Upon receiving a deletion request, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Children's Privacy
DeepDive is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it.
Third-Party Services
DeepDive uses third-party services including Stripe for payments and AI providers for the coaching feature. These services have their own privacy policies. We encourage you to review them.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.
Contact
The DNA Diet Club, PLLC
DBA DeepDive
Email: dnadietclub4998@gmail.com
Phone: (615) 690-7709
Website: deepdivemd.com